At CSSI, foodservice is life. It’s our common language and your success is our common goal. We’re an agency of expert marketers, top-notch creatives, esteemed culinarians and insightful strategists—ready to grow your brand, cultivate new business opportunities and generate sales.


Who We Are

CSSI was founded to address the industry’s need for a fully integrated foodservice agency. Powered by unparalleled insights and connectivity, we provide a winning combination of strategic, marketing communications and culinary expertise to fuel our foodservice partners’ innovation and growth.

Who We Work With

We want to be your partner; we’re in this for the long haul. So we pride ourselves on building solid relationships, reaching the best and brightest in the foodservice industry. We serve top restaurant chains, onsite operators, distributors, commodity associations and manufacturers on a daily basis.

How We Work

We view and value our client relationships as true collaborations. Not only do we welcome feedback, we’ve come to expect it. We take the time to understand all of your challenges and can offer a comprehensive package of solutions. While our chefs keep us fed, our entrepreneurial spirit keeps us hungry.

Management Team

Kevin Gross

Andy Johnston
SVP Operations

Laura MacPhail
EVP Strategy & Market Insights

Thomas Talbert
VP Culinary

Sherry Gorsich
VP Client Services

Tim Gant
VP, Creative Director

CSSI is an independently owned company headquartered in Chicago, innovating globally for our customers

What We Do

CSSI is truly unique in the agency world. We combine industry-leading strategic thinking with comprehensive marketing services and culinary-focused development, three pillars that showcase our talents and lead to big results. Let’s roll up our sleeves and get to work!

Culinary Support

CSSI Culinary combines the expertise of seasoned chefs and registered dietitians who are firmly connected to the menu makers at the Top 200 restaurant chains. We understand each operator’s unique perspective, so we can support our manufacturer clients across every facet of the sales process. We also work and innovate directly with operators to help expedite their menu development process and fill their LTO pipeline.

Our Culinary Process

Marketing Communications

Savvy and creative, the CSSI Marketing team works hand-in-hand with our culinary and strategic departments to identify market insights and help our clients grow their brands. We’ll hone in on the optimal messaging, choose the right media and create the tools that drive demand and make the biggest impact in the foodservice world.

In-house Photography and Video

  • Engage, entertain and educate your audience with our photography and video services. From script development to post-production, food styling to photo retouching, we do it all in-house.

Strategy and Insights

Before you can make the best business decisions, you need solid strategy. Built on a foundation of 20+ years of consulting experience and a profound understanding of the foodservice supply chain, the CSSI Strategy and Insights group gathers and analyzes all available market intelligence and provides insights to help our partners uncover the brightest pathways to success.

Contact Us

452 N. Sangamon St.
Chicago, IL 60642

Want to learn more?
Contact us.